Shipping policy

At LEA LAB, we are committed to delivering your orders as quickly and efficiently as possible. We offer several shipping options to meet your needs:

  • Standard Shipping
    - Delivery time: 2 to 6 business days
    - Cost: €9.99
    - Description: The ideal solution for those who are not particularly urgent but still want reliable delivery.
  • Free Shipping
    - Delivery time: 2 to 6 business days
    - Cost: Free for orders of €70.00 and over
    - Description: Enjoy free shipping on orders over €70.00. You will receive your products with the same reliability as standard shipping.
  • EU Standard Shipping
    - Delivery time: 4 to 9 business days
    - Cost: €14.99
    - Description: The ideal solution for those who are not particularly urgent but still want reliable delivery.

ADDITIONAL INFORMATION:

  • Order Processing: All orders are processed within 1-2 business days of payment confirmation.
  • Tracking: Once your order ships, you will receive an email with your tracking number so you can monitor the delivery status in real time.
  • Shipping Destinations: We currently ship throughout Italy. For international shipments, please contact us at lealabdigital@gmail.com for more information.
  • Business Days: Delivery times refer to business days, excluding weekends and national holidays.

IMPORTANT NOTES:

  • Shipping Address: Please ensure the address provided is correct and complete to avoid delivery delays or issues.
  • Unexpected Delays: On rare occasions, delays may occur due to circumstances beyond our control, such as adverse weather conditions or periods of high demand (e.g., holidays).
  • Customer Support: If you encounter any issues or have any questions regarding your shipment, please don't hesitate to contact us at lealabdigital@gmail.com. Our team is ready to assist you.

PAYMENT METHODS ACCEPTED:
We accept all major payment methods, including credit cards, PayPal, and bank transfers, to make your purchase simple and secure.

THANK YOU FOR CHOOSING LEA LAB!
We are committed to offering you a pleasant and worry-free shopping experience. We are confident that our handcrafted candles will illuminate your spaces with elegance and style. For any further information, please contact us directly at lealabdigital@gmail.com.